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Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

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Firewall Settings For VPN
Configure PC Tools Firewall for VPN
Configure Norton Internet Security or Norton Personal Firewall
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VPN Setup For Various Operating Systems
PPTP VPN on iPad
PPTP on Mac osx 10.5 Leopard and 10.6 Snow Leopard
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VPN Error Codes Article rated 2.5/5.0
Unfortunately router error codes used by vPN systems are not very self-explanatory so hopefully the information below will be useful to you when you encounter an error upon attempting to connect to th...
Slow Speeds and Buffering When Connected to the VPN Article rated 3.8/5.0
Connection Speed Issues – What Can You Do? First reboot your broadband device and your router by turning the power off for 20 seconds and then try the connection again. This clears the devices ...
VPN Frequently Asked Questions Article rated 3.3/5.0
What is an IP Address? This is an address that uniquely identifies your computer and tells the website you are accessing where in the world you are. It is very easy to find out information about yo...
DNS Problems When Using Speedytv Article rated 2.8/5.0
When you connect to the Speedytv VPN using PPTP connection on Windows it is possible to encounter problems caused by DNS. The result is that some services or sites are not reachable. The behavior i...
How to tell if you have 32bit or 64bit Windows OS Article rated 3.4/5.0
From Vista onwards, there have been two versions of the Windows operating systems available. For larger hard disk drives the 64 bit version is more suitable. We have built an Easy Connection Assist...
Flush DNS Cache Windows and Mac Article rated 3.0/5.0
Flush DNS when a number of websites are not loading properly When your computer visits a website for the first time, it stores the website's DNS information in a local cache. The next time you visi...
Resetting Network Connections for Mac OS Article rated 3.0/5.0
Before attempting to reset your network make sure that you have a note of access details (passwords etc) for your router and vpn connections Step 1. Go to Network Preferences. You can find this by cl...

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